Terms & Conditions
1. About Us
AOV WebDesigns Limited ("we", "us", "our") is a company registered in England and Wales under company number XXXXXXXX, with registered office at 123 Business Park, London, UK.
VAT registration number: GB XXX XXXX XX
Contact email: info@aovwebdesigns.com
2. Acceptance of Terms
By accessing this website or purchasing our services you agree to these Terms & Conditions in full. If you disagree with any part, you must not use this website.
3. Our Services
We provide professional web design, development, hosting, and related digital services as described on this website. All services are subject to a separate written agreement or our standard project scope, which we will provide before work commences.
4. Pricing and VAT
All prices shown on this website include UK VAT at the current rate (20%) where indicated. We reserve the right to amend prices at any time; changes will not affect an order already accepted by us in writing.
5. Orders and Contracts
Placing an order through our website or contact form constitutes an offer to purchase services. A binding contract is only formed when we send written confirmation of your order. We reserve the right to decline any order.
For digital services delivered immediately (e.g. pay-per-page updates), you acknowledge that performance of the service begins upon payment and waive any right of cancellation under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
6. Right of Cancellation (Consumer Contacts Regulations 2013)
If you are a consumer (not purchasing in the course of business), you have the right to cancel within 14 days of placing your order without giving any reason, provided work has not yet started.
To exercise this right, notify us in writing at info@aovwebdesigns.com within 14 days. Where work has started at your request within the 14-day period, you will be charged for the work completed proportionally up to the point of cancellation, in accordance with Regulation 36.
7. Payment Terms
- Payment is processed securely via Stripe. By paying you agree to Stripe's terms of service.
- All invoices for bespoke projects are payable within 14 days of issue unless otherwise agreed in writing.
- Unpaid invoices may accrue statutory interest at 8% above base rate under the Late Payment of Commercial Debts (Interest) Act 1998.
- We reserve the right to suspend services or withhold deliverables where payment is overdue.
8. Refunds
Refunds are considered on a case-by-case basis. If we are unable to deliver a service through our own fault, a full or partial refund will be issued within 14 days. Refunds for work-in-progress are limited to the proportion of work not yet completed.
One-time setup fees (domain management, hosting setup) are non-refundable once the service has been provisioned.
9. Intellectual Property
All website designs, code, and content created by us remain our intellectual property until full payment is received. Upon receipt of payment in full, we assign to you the rights to the final deliverables as described in the project scope.
We retain the right to display completed work in our portfolio unless you request otherwise in writing.
10. Client Responsibilities
You agree to:
- Provide accurate information required for us to complete the work
- Respond to requests for approval or content within the agreed timeframes
- Ensure any materials or content you supply do not infringe third-party intellectual property rights
- Not use our services for any unlawful, harmful, or fraudulent purpose
11. User Accounts
You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately of any unauthorised use of your account. We will not be liable for losses arising from unauthorised access where you have not followed reasonable security practices.
12. Premium Subscription Services
Access to certain premium features (including the UK Lotto Analysis Premium and Euromillions Analysis Premium tools) requires a paid recurring subscription billed through Stripe.
- Billing: Subscriptions are billed monthly in advance. Your subscription renews automatically at the end of each billing period unless cancelled.
- Cancellation: You may cancel at any time via the customer billing portal linked in your account. Cancellation takes effect at the end of the current paid period; you retain access until that date.
- Refunds: Subscription fees already charged for the current billing period are non-refundable except where required by law. If we cancel your subscription through our own fault, a pro-rata refund will be issued.
- Price changes: We will give at least 30 days' written notice of any price increase before it applies to your renewal.
- Free trials: If a free trial is offered, your payment method will be charged automatically at the end of the trial unless you cancel beforehand.
Consumer cancellation rights under the Consumer Contracts Regulations 2013 apply to your initial subscription purchase. If you have already accessed premium content within the 14-day cooling-off period at your request, we may charge for the period of access provided up to the date of cancellation.
13. Community Conduct and Moderation
Where available, premium subscribers may participate in community discussion sections. By posting in any community area you agree to the following:
- You will not post content that is abusive, harassing, threatening, discriminatory, defamatory, obscene, or otherwise unlawful.
- You will not impersonate other users or post misleading information.
- You will not post spam, promotional material, or links to third-party commercial content without our prior written consent.
- You will not attempt to circumvent any moderation action taken against your account.
Moderation: We reserve the right to remove, hide, or edit any post without notice. If you breach these community standards, we may restrict or permanently suspend your ability to post, at our sole discretion, without refund of any unused subscription period. Severe or repeated violations may result in full account termination.
Reporting: Premium subscribers may report content or accounts that appear to violate these standards. Reports are reviewed by our moderation team. We do not guarantee a specific response time. Malicious or false reports may themselves result in a moderation action.
14. Statistical Analysis Tools – Disclaimer
The UK Lotto Analysis and Euromillions Analysis tools provided on this website are for informational and entertainment purposes only. They apply statistical analysis to publicly available historical draw data.
- It does not constitute gambling advice, financial advice, or any form of prediction service.
- Past frequencies and patterns have no bearing on future lottery outcomes. Every draw is entirely random and independent.
- We do not accept any liability for losses incurred as a result of relying on this tool.
- If you are concerned about your gambling, please contact BeGambleAware at 0808 8020 133.
15. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of those sites and provide links for convenience only.
16. Limitation of Liability
To the fullest extent permitted by law:
- Our total liability to you in connection with any contract shall not exceed the amount paid by you for the relevant service.
- We shall not be liable for indirect, consequential, or incidental losses, loss of profits, loss of data, or business interruption.
- Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded by law.
17. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
18. Changes to These Terms
We may update these terms from time to time. The latest version will always be posted on this page with the updated date. Continued use of our services after changes constitutes acceptance of the new terms.
19. Contact
AOV WebDesigns Limited123 Business Park, London, UK
info@aovwebdesigns.com